Crash replacement

It happens to the best of us... shoot an email with details and photos of your damaged kit, including your original receipt and we will provide you with a 40% discount on a replacement kit*

Please be aware of claims that are not subject to warranty:

  • We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.
  • Damage caused by general wear, improper care, mis-use or the natural breakdown of colors and materials over time.
  • Damage to fabric caused by sunlight UV, Chlorinated Pools, Bleach, Fabric Softeners or Dry Cleaners.
  • Any items sold on sale are final and not subject to warranty.

Defective items

A defective item is one that is in operable but has no apparent damage. If you receive defective merchandise, please reference CONCEPT SPEED's Warranty Policy and contact us via e-mail to within 3 days.

  • CONCEPT SPEED will not give cash refunds to any customers for warranty items.
  • Dated proof of purchase required.
  • The warrantee is only applicable to items purchased from or Concept Speed stores.
  • Concept Speed reserves the right to change or cancel this offer at any time.

If you have any questions or queries regarding a warranty claim submission

  • please contact our Customer Services team on +66 81 777 7650

Email :
Line ID: @conceptspeed