PRODUCT WARRANTY

Crash replacement

It happens to the best of us... shoot an email with details and photos of your damaged kit, including your original receipt and we will provide you with a 40% discount on a replacement kit*

Please be aware of claims that are not subject to warranty:

  • We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product.
  • Damage caused by general wear, improper care, mis-use or the natural breakdown of colors and materials over time.
  • Damage to fabric caused by sunlight UV, Chlorinated Pools, Bleach, Fabric Softeners or Dry Cleaners.
  • Any items sold on sale are final and not subject to warranty.

Defective items

A defective item is one that is in operable but has no apparent damage. If you receive defective merchandise, please reference CONCEPT SPEED's Warranty Policy and contact us via e-mail to conceptspeedclub@gmail.com within 3 days.

  • CONCEPT SPEED will not give cash refunds to any customers for warranty items.
  • Dated proof of purchase required.
  • The warrantee is only applicable to items purchased from conceptspeed.cc or Concept Speed stores.
  • Concept Speed reserves the right to change or cancel this offer at any time.

If you have any questions or queries regarding a warranty claim submission

  • please contact our Customer Services team on +66 81 777 7650

Email : conceptspeedclub@gmail.com
Line ID: @conceptspeed